Privacy Policy
This Privacy Policy outlines how Hudson Douglas Public Adjusters (“Hudson Douglas,” “we,” or “us”) collects, uses, and protects the personal information of individuals who visit our website or interact with our team.
By using our website or submitting your information, you agree to the practices described in this policy. We may update this Privacy Policy from time to time, and the latest version will always be available on our website.
1. Website Security and Use
We are committed to maintaining a secure and professional website. However, any data submitted over the internet or via email may not be completely secure, and we cannot guarantee protection against threats beyond our control.
We use contact form submissions, survey responses, and similar inputs to improve our services. We do not sell your data or share it with third parties for commercial purposes unless clearly stated.
Our website may include links to other websites. We are not responsible for the privacy practices of those external sites.
2. Commitment to Your Privacy
Privacy Protecting your personal information is a top priority. This policy outlines what we collect, how we use it, and how we protect your data so you can feel confident when working with our team.
3. Information We May Collect
We may collect personal data from you when you:
- Submit a claim or request a consultation
- Fill out a form on our website
- Communicate with our team by phone, email, or in person
This information may include:
- Your name, address, phone number, and email
- Property or claim details
- Insurance policy information
- Documents, photos, or other materials related to your claim
- Any additional information you choose to provide
You are not required to provide personal data, but some services may not be available without it.
4. How We Use Your Information
We may use your personal information to:
- Review and respond to insurance claim inquiries
- Provide claim support or representation
- Follow up on service requests or consultations
- Communicate important updates
- Comply with legal requirements
- Improve our website and client experience
We do not sell personal data. We may share limited data with trusted service providers who support our operations, always under confidentiality agreements.
5. Access and Corrections
You may request access to the personal information we hold about you. You also have the right to request updates or corrections. Please contact us using the information below to submit a request.
6. Use of Cookies
Our website may use cookies to improve functionality and monitor user behavior. These cookies may include:
- Session cookies that expire when you leave the site
- Persistent cookies that remain until manually deleted
You may disable cookies in your browser settings, though this may affect website functionality.
7. Data Security
We use secure servers, encrypted connections, and industry-standard measures to protect your data. Sensitive information, such as claim documentation, is stored securely and handled with care.
Third-party partners are contractually obligated to safeguard your information and use it only for the services we request.
8. When We Share Your Information
We may share your data with:
- Hudson Douglas team members and adjusters
- Vendors or service providers supporting your claim
- Legal or regulatory authorities as required
- Fraud prevention services
- Successors in the event of a business acquisition or restructuring
Any data sharing is done with your privacy in mind and in accordance with legal requirements.
9. Confidentiality
All personal information is treated as confidential. Feedback or messages submitted through the site may be used to improve our services, unless marked otherwise.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date. We encourage you to review it regularly.
11. Your Communication Preferences
With your consent, we may send you updates or promotional materials about our services. You may opt in by checking a box on our contact form or giving verbal or written consent.
You can opt out at any time by:
- Clicking “unsubscribe” in any marketing email
- Contacting us directly by phone or email
12. Data Retention
We retain personal data only as long as necessary for the purpose it was collected or as required by law.